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closing the strategy to performance gap
BY MICHAEL MANKINS & RICHARD STEELE
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Companies often fall short
of their strategy’s potential,
but a select few have
managed to close the strategy-to-performance gap
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Everyone knows that great strategy can’t produce great
performance without great planning and execution. Yet
companies routinely fall short of the financial results spelled out in
their strategic plans. In fact, our research suggests that companies
typically deliver less than two-thirds of their strategy’s performance
potential and, more importantly, that the causes of this "strategy-to-performance gap" are all but invisible to top management. Not
surprisingly, then, leaders often pull the wrong levers in their
attempts to turn performance around – they press for better
execution when what’s really needed is a better strategy, or they opt
to change direction when they really need to focus the organization
more sharply on execution. The result: wasted
energy, lost time and continued underperformance.
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