BACK TO
THE
FUTURE
By Eric Armour and
Michael C. Mankins
Value is hot again. A year ago, Graham and Dodd, Modigliani and
Miller, and even Warren Buffett were decidedly "unhip." Market
commentators deemed their management philosophies outmoded
or, at the very least, out of step with the fast-paced "new" economy.
That’s all changed.
Today, senior executives are intensely interested in managing their
companies to create shareholder value. Rare indeed is the annual report or
press release that does not reaffirm management’s commitment to, and focus on,
managing for value. In short, the capital markets’ abrupt turn has sparked a
renewed emphasis on maximizing shareholder returns.
Management’s rekindled interest in shareholder value is laudable. Still, if there
is a danger in value’s resurgence, it is the assumption that managing for value is
something companies already know how to do. Indeed, a common theme underlying
many companies’ communications with investors these days seems to be:
"Everything will be fine if we get back to the basics and do things the way we used
to, before the ‘stock market bubble.’" This is a dangerous perspective. It implies
that a company can generate strong shareholder performance without significantly
changing its strategies, management processes, and organizational capabilities.
It would be great if life were that easy, but unfortunately it isn’t.
Generating superior shareholder returns requires great strategies and great execution.
And while many companies are beginning to recognize the link between
strategy and shareholder value, relatively few have consistently executed wealthcreating
strategies over the last 10 to 15 years. Consequently, for the vast majority
of companies, generating superior shareholder returns will require more than
merely changing what they say to investors. It will demand fundamental changes
in what they do—both strategically and organizationally.
So it’s "back to the future" for most companies. "Back" in the sense that companies
need to refocus management on traditional economic principles—particularly
the principles of value creation. "To the future" in the sense that companies
committed to generating superior
shareholder returns will need to
implement new management
processes and build distinctive organizational
capabilities.
Holistic Management
Bobby Knight, the now infamous college
basketball coach, once stunned a
Sports Illustrated reporter by suggesting
that the "will to win" is highly
overrated. Knight maintained that
most athletes "want to win," but the
real key to success was the will to prepare
to win. He argued that successful
teams build their advantage by studying
their opponents, mastering their
plays, building endurance, and so on.
In short, it is preparation, not will,
that breeds success.
Similarly, creating shareholder
value requires more than the will to
succeed. It requires concrete plans
and real action. Indeed, a fundamental
weakness in much of the
recent press about shareholder value
is the notion that value creation
somehow "just happens"—driven by
the quality of investor relations or
the market’s overall performance—
and is separate from what managers
actually do. Put differently, too
many executives regard "creating
shareholder value" as a corporate
rallying cry rather than the goal of
serious strategic planning.
Moreover, managing for value goes
beyond tracking economic value
added (EVA®) and cash flow ROI
(CFROI). It is a holistic approach to
strategic management and should be
the focus of everything a company
does. Executives committed to managing
for value can’t separate the
vision from the plan, the measures
from the measured. They see creating
shareholder wealth as their number
one priority and strive to maximize
value each and every day. Thus, at its
heart, managing for value is about
enabling companies to systematically
prepare to win by building the strategies
and capabilities necessary to succeed
in the capital markets.
A recent study completed at
INSEAD entitled "Are You (Really)
Managing for Value?" describes managing
for value in much the same way.
The authors define MFV as "a holistic
management approach that encompasses
redefined goals, redesigned
organizational structures and systems,
rejuvenated strategic and operational
processes, and even revamped human
resources practices." The study found
that in addition to sharpening the
focus on shareholders and shareholder
value, MFV improves the quality
and pace of strategic decision-making:
"The ultimate result...is a remarkably
rejuvenated corporation whose
culture has been transformed as
behaviors at all levels are altered."
Cadbury Schweppes provides a
compelling example of how managing
for value can transform a solid, but
under-performing, company into a top
value creator. Before its launch of
MFV in 1997, the British soft drinks
and confectionary giant had been
notching mediocre earnings growth
and share price performance.
Between 1989 and 1996, earnings per
share grew an average of 6% a year,
and total shareholder returns averaged
about 10% annually. Meanwhile, the
company faced stiff competition from
the likes of Coca-Cola, Pepsi, Nestle,
and Mars as it struggled to remake
itself from a domestic business into a
global player.
Just months after John
Sunderland took over as
Cadbury’s chief executive,
he and his executive management
team rolled out a
far-reaching change program
with ambitious goals
for the company. Sunderland
pledged that Cadbury
would double total
shareholder returns within
five years (later revised
to four years) and achieve
double-digit EPS growth
while generating more
than £150 million of free
cash flow annually.

